Specifically, you’ll learn how to:

• Use the new social listening metrics now available in Rival IQ
• Create and fine-tune search results with our AI-generated query builder
• Analyze post sentiments to pull out behaviors and emotions your brand is generating
• Incorporate social listening into your marketing strategy
• Monitor alerts to stay on top of conversations about the topics that matter to you

If you want to try Social Listening in Rival IQ yourself, head on over and grab a free 14-day trial and start listening in on conversations happening around the web.

The post Social Listening in Rival IQ appeared first on Rival IQ.

Our Product Manager Denna Bettini will walk you through five key new features included in our latest product update in the video below.

New Activity & Engagement Rate Visualization

This new panel is designed to help you stack rank your competitive landscape by posting frequency or engagement rate, mapped over the time period of your choosing (also, one of the new features!). You can further filter your analysis by post type, post tag, or keyword, and those filters will be applied to the new time series chart. And don’t forget to hover over the time series chart to “View Content” and see exactly what you posted.

Top vs. Bottom Posts Layout

There’s a reason this is Denna’s favorite new feature. This new layout lets you compare your top- and worst-performing posts in a side-by-side visual to spot patterns in your social posts quickly. The posts are sorted by engagement rate by default, but you can switch that, depending on your preference. To get more granular in your analysis, you can also filter by Post Type and Post Tags.

Time Series Grouping

Every time series chart in Rival IQ can now be grouped by day, week, or month to help you identify trends effortlessly. Changing the interval in any chart will update all the time series charts and sparklines to maintain consistency in your analysis until you change the time period or start a new session.

Automated Popular Topics Observations

We’ve added observations to Popular Topics in the Social Posts dashboard to make competitive insights easier to access. Observations tell you what topics generate the highest engagement rates for your landscape’s most broadly used topics.

Private Data Aggregation

This new feature allows you to compute flexible aggregations, like sums and medians, when analyzing private data for multiple handles. You can have CSV exports of your private metrics at the handle level or the post level. These new data aggregation features are available in Custom Dashboards for all Engage Pro and enterprise accounts. Let us know if you’d like to upgrade your account and start aggregating.

Wrapping Up

We hope these new features will make your social reporting life a lot easier. Feel free to play around, click that View More button, and when in doubt, reach out to your Rival IQ team!

The post Elevate your Social Reporting with Rival IQ’s Newest Features appeared first on Rival IQ.

Specifically, you’ll learn how to:

• Create several flavors of auto-tag, including contest and UGC detection
• Write boolean search queries to auto-tag posts that match specific criteria
• Analyze campaigns, creative, and more using tag filters and engagement lift

If you want to try post tagging in Rival IQ yourself, head on over and grab a free 14-day trial of our powerful competitive benchmarking and social media analytics tools.

The post Auto-tagging and Post Tagging Analysis, a Training Webinar appeared first on Rival IQ.

Tune in below as our resident data geek, founder, and Head of Product/Marketing Seth Bridges outlines all of the newest changes to your Rival IQ toolset. These fall features are designed to integrate seamlessly into your product usage for faster and more efficient social media data analysis.

Feature Updates Video Walkthrough

The new feature updates include:

• • Support “AND” and “NOT” as well as “Include” and “Exclude” queries for post tags in social posts, insights, and custom dashboards
  • New custom dashboard widgets for your reporting, including “Focus Company at a Glance”

Watch the quick 7-minute video to see these new features in action as Seth walks through a skincare landscape with Kate Somerville skincare as the focus company.

Advanced Boolean Search in Post Tagging

With the post tagging features, we perform a quick analysis of Kate Somerville Instagram post performance with a specific emphasis on partnered and giveaway style campaigns. Seth uses the new advanced boolean capabilities of the post tagging features including “AND/NOT” and “Include/Exclude” queries for a deeper understanding of content performance.

Custom Dashboard At-a-glance Widgets

Seth also uses this skincare landscape to demonstrate the new custom dashboard at-a-glance widgets which include the advanced post tagging capabilities as well as new additions to the focus company. These widgets can be customized for slices of your data like auto-grouping based on time periods and adding in benchmarked averages in the main metrics for your focus company metric summary panel.

More fall features

Along with these great features explained in the video, we made some small but mighty changes to your abilities within the app. We’ve extended all data limits to now be able to look at year-over-year and two-year comparisons with 100 companies. If you have more than 200 companies you can now look back an entire year.

Plus, you can now add more companies to your account in increments of 1-5 without having to contact your CSM. You can add to your company count in the subscription settings of the app.

Wrapping it up

These latest features are an expansion of our updated Automated Insights and Expanded Competitive Benchmarking feature set from September. If you’d like a refresher on what else is new, catch this video walkthrough that demonstrates how to utilize automated insights and the competitive benchmarking features.

We’re thrilled to roll out these newest features and hear what you think, so if you have feedback please reach out to your designated CSM or DM us on Twitter.

The post Fall 2020 Feature Updates appeared first on Rival IQ.

Product Manager Tiffany Lin & Head of Product Seth Bridges present the full scoop on the newest Rival IQ features and how to utilize them to the fullest. In the walkthrough video we covered these three latest areas of the app:

• Automated insights for faster analysis and simpler communication of social success to your stakeholders
• Expanded competitive benchmarking so your competitive data is embedded throughout the app, at your fingertips
• Layout changes and upgrades that make your time in the app more effective and efficient

You’ll also hear great questions from the live attendees. Check out the full video:

Here are a few of the resources we referred to in the video that should help give more background info like, the launch post breaking down the automated insights and expanded competitive benchmarking, the latest data on how often you should be posting on each social channel, and this help article on how Rival IQ computes averages in your data.

Want more tutorials and case studies using Rival IQ features? You can check out past videos in the Learning Rival IQ series.

If you have more questions or want to see a specific topic covered in a training webinar, reach out to us on Twitter, anytime.

The post Automated Insights & Expanded Competitive Benchmarking: Getting The Most from Your Data appeared first on Rival IQ.

You’ll learn how to:

• Create and share a landscape
• Add or delete companies and/or users
• Find the data you need and start analyzing
• Design custom dashboards and scheduling reports
• And much more…

This training is part of our ongoing training program. You can check out past and upcoming training sessions in the Rival IQ Learning Center.

If you have more questions, reach out to us on Twitter or via email!

The post Getting Started with Rival IQ appeared first on Rival IQ.

Watch as Product Manager, Tiffany Lin gives us a tour through the latest features in your account like Facebook page and post analysis, Instagram updates, Twitter page and tweet metrics to explore, and even LinkedIn Updates updates. Plus, we walk through creating custom dashboards with these new metrics, API specifications from the sources, and using Post Tagging in each channel to revolutionize your content analysis.

You’ll also hear great questions from the live attendees. Check out the full video:

Want more tutorials and case studies using Rival IQ features? You can check out past videos in the Learning Rival IQ series.

If you have more questions or want to see a specific topic covered in a training webinar, reach out to us on Twitter, anytime.

The post Private Social Dashboards For Advanced Reporting appeared first on Rival IQ.

Watch as Tiffany Lin, Rival IQ’s Product Manager walks us through the newest analytics features available for your competitive and private Twitter data. These next-level metrics make a marketer’s life simple. We’ll cover how to get started and why these stats matter in our quick training video.

The best part? We’re showing you the behind-the-scenes data from Rival IQ’s own Twitter as we analyze the takeaways in real-time.

Check out the video here:

If you’re looking to master all the features at Rival IQ check out past recordings and upcoming webinars in the Learning Rival IQ webinar series page.

If you have more questions or want to see a specific topic covered in a training webinar, reach out to us on Twitter or via email!

The post Transform your Twitter Strategy with Expanded Analytics appeared first on Rival IQ.

In this video I walk through our latest features fresh from the product team here at Rival IQ. Post Tags with Auto-Tag rules is a great way to see how different strategies, tones, products and more resonate with your audience online. With Post Tagging, you can implement a team-wide tagging strategy that allows you to get the answers you’re looking for more efficiently. Auto-tag rules let you set it and forget it so that new posts coming in are categorized exactly how you intend.

Hear exactly how and where to get started with post tagging and listen in as I take live questions from real users in the video here:

Ready to master Post Tags? Don’t miss the full tutorial post outlining all the possibilities of this new feature set and giving some great analysis examples to get you started.

Ready for more tutorials and case studies featuring Rival IQ? You can check out past recordings in the Learning Rival IQ webinar series plus, see what’s coming next in the upcoming webinars section.

If you have more questions or want to see a specific topic covered in a training webinar, reach out to us on Twitter or via email!

The post Post Tags are Live at Rival IQ appeared first on Rival IQ.

Together with Customer Success Manager Jacob Wuest, I explored social media listening in Rival IQ and why the best features can make a marketer’s life simple in this quick 30-minute workshop. Exploring a craft beer landscape, Jacob walks us through Twitter mentions, Discover on Instagram and Twitter, and setting up custom alerts for your landscape.

Plus, hear from me, Digital Marketing Manager Christina, as I add in some top tips for social media listening and why it can make or break your social strategy.

Check out the video recording:

Want more tutorials and case studies featuring Rival IQ? You can check out past recordings and upcoming webinars in the Learning Rival IQ webinar series.

If you have more questions or want to see a specific topic covered in a training webinar, reach out to us on Twitter or via email!

The post Listen Up! Social Listening Workshop with Rival IQ appeared first on Rival IQ.

I’m Cat Martinez, Customer Success Manager at Rival IQ and in this training webinar, I demonstrate how to run Head-to-Head Reports with Rival IQ’s latest Free Social Media Analytics Tools. Head-to-Head reports are a great way to pull a quick comparison of high-level social media data. They take two handles or brands on Facebook, Instagram, or Twitter, and present a clean and easy to analyze comparative report.

Try your brand's handle with a free Head-to-Head Report.

Get Mine Now

These tools are most helpful for:

• Getting a feel for your brand/handle’s comparison to another
• Seeing how large events, campaigns, or PR can impact social engagement
• Sharing Head-to-Head comparisons with your team or client

Keep in mind they’re free for anyone, not just Rival IQ customers. This makes sharing links and reports really simple. If you’re not a customer, your account is capped out at 10 reports per day, but otherwise, you can pull unlimited data.  

Want more tutorials and case studies featuring Rival IQ? You can check out past recordings and upcoming webinars in the Learning Rival IQ series.

If you have more questions or want to see a specific topic covered in a training webinar, reach out to us on Twitter or via email!

The post Going Head-to-Head With Your Social Media Competition appeared first on Rival IQ.

With Rival IQ, you can analyze not only your content engagement and metrics but compare it to your rival’s strategy and data to shape a winning social media strategy per platform. In this quick training webinar, join me Customer Success Manager Jacob Wuest, as I walk through how to collect this highly relevant data with the Posted URLs feature in Rival IQ.

Here’s the recording:

Whether you’ve been posting linked content on your social channels for years, or just getting started building out your social strategy, check out the competitive data ahead of making your next move. If you need any help as you go, feel free to email us here in Customer Success and we’ll walk you through getting access to all the data insights on content posts that you’re looking for.

Get the most out of your Rival IQ toolset when you watch the past recordings and join upcoming webinars in the Learning Rival IQ webinar series.

Thanks for watching!

The post Analyzing Your Content Posts on Social Media appeared first on Rival IQ.