{"id":26002,"date":"2021-02-16T12:31:10","date_gmt":"2021-02-16T12:31:10","guid":{"rendered":"https:\/\/www.rivaliq.com\/?p=26002"},"modified":"2022-02-15T19:08:15","modified_gmt":"2022-02-15T19:08:15","slug":"social-media-industry-benchmark-report-2021","status":"publish","type":"post","link":"https:\/\/www.rivaliq.com\/blog\/social-media-industry-benchmark-report-2021\/","title":{"rendered":"2021 Social Media Industry Benchmark Report"},"content":{"rendered":"<p id=\"h2-back-to-top\" class=\"p1\">It\u2019s the most wonderful time of the year: we\u2019re releasing the 2021 edition of the Social Media Industry Benchmark Report!<\/p>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Our latest report is now available: \n<\/strong> Get the most recent version of the <a href=\"\/blog\/social-media-industry-benchmark-report\/\">Social Media Industry Benchmark Report<\/a>.<\/div>\n\n\n<p>As usual, we\u2019ve jam-packed this report with all the social media benchmarks and metrics that matter most to you for 14 top industries: Alcohol, Fashion, Financial Services, Food &amp; Beverage, Health &amp; Beauty, Higher Education, Home Decor, Hotels &amp; Resorts, Influencers, Media, Nonprofits, Retail, Sports Teams, and Tech &amp; Software.<\/p>\n<p>This report is a must-have for any digital marketer responsible for asking the question, \u201cHow am I really doing on social?\u201d We looked at more than 2 million posts and 3 billion (yes, with a \u201cb\u201d) likes, comments, and favorites on Facebook, Instagram, and Twitter from top brands in every major industry to bring you the freshest social media benchmark data for posting frequency, post types, hashtags, and more.<\/p>\n<p>Without further ado, let\u2019s get benchmarking!<\/p>\n<h2>Social Media Benchmark Key Takeaways<\/h2>\n<table>\n<tbody>\n<tr>\n<td style=\"border: none; vertical-align: top;\" width=\"15%\"><img decoding=\"async\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/icon-engagement-rate-down.png\" alt=\"Icon of decreasing engagement rates\" width=\"150\" \/><\/td>\n<td style=\"border: none;\" width=\"85%\"><strong>Engagement rates were flat on Facebook and Twitter, and down on Instagram.<\/strong><br \/>\nIt&#8217;s a shame to see powerhouse channel Instagram on the decline, but nice to see brands connecting 1:1 more with followers on Twitter.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: none; vertical-align: top;\" width=\"15%\"><img decoding=\"async\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/icon-posting-down.png\" alt=\"Icon of calendar\" width=\"150\" \/><\/td>\n<td style=\"border: none;\" width=\"85%\"><strong>Posting frequency continues to decline. <\/strong><br \/>\nBrands are posting a little less often on every channel for the second year in a row.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: none; vertical-align: top;\" width=\"15%\"><img decoding=\"async\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/icon-carousel.png\" alt=\"Icon of carousel\" width=\"150\" \/><\/td>\n<td style=\"border: none;\" width=\"85%\"><strong>Carousels are king on Instagram. <\/strong><br \/>\nBrands should look for opportunities to combine photos into carousels. Why? Instagram carousels often get re-served to users who don\u2019t engage the first time, earning more impressions.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: none; vertical-align: top;\" width=\"15%\"><img decoding=\"async\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/icon-hashtag.png\" alt=\"Icon of hashtag\" width=\"150\" \/><\/td>\n<td style=\"border: none;\" width=\"85%\"><strong>Diversifying hashtags between channels is key. <\/strong><br \/>\nWhat works on Instagram might not work on Twitter, so brands should do their research and experiment.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: none; vertical-align: top;\" width=\"15%\"><img decoding=\"async\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/icon-virus.png\" alt=\"Icon of COVID virus\" width=\"150\" \/><\/td>\n<td style=\"border: none;\" width=\"85%\"><strong>COVID was less of a player than one might think. <\/strong><br \/>\nNo industry was immune to the effects of COVID-19 this year, but it didn&#8217;t lead to disastrous declines on social media for any industry in particular.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"p1\">\n<style>\nbody{overflow:unset;}<br \/><\/style>\n<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\"><div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Ready for even deeper analysis? \n<\/strong>Take a look at our newest benchmarking report: <a href=\"https:\/\/www.rivaliq.com\/blog\/social-engagement-benchmark-trends-2020\/\">What the f*ck happened to social media engagement in 2020<\/a>? <\/div>\n\n<\/div>\n\n<div class=\"blog-inline-cta-image light\" >\n  <img src=\/wp-content\/uploads\/2021\/02\/001-benchmark-social-share-2021.png>\n  <div class=\"cta-wrapper\"> <p>\n   Grab the full 2021 Benchmark Report free.  <\/p><a class=\"x-btn ss-light x-btn-global\" target=\"_blank\" href=\/resources\/social-media-industry-benchmark-report-download-2021\/ style=\"\">Download the report now <\/a><\/div>\n<\/div>\n\n\n<div class=\"nav-toc\">\n<h6>INDUSTRIES<\/h6>\n<ul>\n<li><a class=\"nav-toc__link\" href=\"#title-all-industry\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>All Industry<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-alcohol\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Alcohol<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-fashion\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Fashion<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-financial-services\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Financial Services<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-food-beverage\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Food &amp; Beverage<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-health-beauty\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Health &amp; Beauty<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-higher-ed\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Higher Ed<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-home-decor\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Home Decor<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-hotels-resorts\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Hotels &amp; Resorts<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-influencers\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Influencers<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-media\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Media<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-nonprofits\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Nonprofits<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-retail\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Retail<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-sports-teams\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Sports Teams<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-tech-software\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Tech &amp; Software<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-methodology\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Methodology<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#title-live-benchmarks\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Live Benchmarks<\/a><\/li>\n<li><a class=\"nav-toc__link\" href=\"#h2-back-to-top\"><i class=\"x-icon--circle-o\" data-x-icon-s=\"\uf0a9\" aria-hidden=\"true\"><\/i>Back to Top<\/a><\/li>\n<\/ul>\n<\/div>\n<h2 id=\"title-all-industry\">All-Industry Social Media Benchmarks<\/h2>\n<h3>All-Industry: Facebook<\/h3>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-011-700w.png\" alt=\"Chart of Average Facebook engagement rate per post, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Average Facebook engagement rate per post, all industries<\/p><\/div>\n<p>The all-industry Facebook median stayed pretty flat this year, though Alcohol, Hotels &amp; Resorts, Influencers, and Nonprofits were all able to boost their engagement rates.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-012-700w.png\" alt=\"Chart of Average Facebook posts per week, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Average Facebook posts per week, all industries<\/p><\/div>\n<p>Industries decreased their posting frequency on Facebook by 6% this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-013-700w.png\" alt=\"Chart of Facebook posts per week vs. engagement rate per posts, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week vs. engagement rate per posts, all industries<\/p><\/div>\n<p>Influencers (infrequent posters) and Sports Teams (frequent posters) were both top performers on Facebook this year, suggesting there isn\u2019t a universal posting frequency that\u2019ll work for any brand.<\/p>\n<h3>All-Industry: Instagram<\/h3>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-014-700w.png\" alt=\"Chart of Instagram average engagement rate per post, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram average engagement rate per post, all industries<\/p><\/div>\n<p>Instagram engagement rates fell about 25% this year, but industries like Higher Ed and Sports Teams still managed to come out on top.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-015-700w.png\" alt=\"Chart of Instagram posts per day, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week, all industries<\/p><\/div>\n<p>The median posting frequency across all industries declined by just 8% on Instagram this year, suggesting brands are keeping up their posting on this channel. Instagram continues to divide the attention of viewers beyond feed posts with features like Reels and IGTV.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-016-700w.png\" alt=\"Chart of Instagram posts per week vs. engagement rate, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week vs. engagement rate, all industries<\/p><\/div>\n<p>Higher Ed was the clear engagement winner on Instagram despite below-median posting frequency, suggesting more isn\u2019t always better on Instagram (though second-place Sports Teams might beg to differ).<\/p>\n<h3>All-Industry: Twitter<\/h3>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-017-700w.png\" alt=\"Chart of Twitter average engagement rate per post, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter average engagement rate per tweet, all industries<\/p><\/div>\n<p>Industries like Hotels &amp; Resorts, Media, Retail, and Tech &amp; Software were able to increase their Twitter engagement rates.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-018-700w.png\" alt=\"Chart of social media benchmarks for Twitter tweets per week, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter tweets per week, all industries<\/p><\/div>\n<p>Tweeting frequency declined by about 20% this year, and Media and Sports Teams tweeted more than all the rest of the industries combined on Twitter.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-019-700w.png\" alt=\"Chart of Twitter tweets per week vs. engagement rate, all industries\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter tweets per week vs. engagement rate, all industries<\/p><\/div>\n<p>Frequent tweeters Higher Ed and Sports Teams saw strong engagement rates on Twitter this year, but last-place Media showed other industries what happens with too much of a good thing.<\/p>\n<p>By the way, if you\u2019re wondering if there\u2019s a<a href=\"https:\/\/www.rivaliq.com\/blog\/best-times-to-post-on-social\/\" target=\"_blank\" rel=\"noopener noreferrer\"> right time to post on social<\/a> or an<a href=\"https:\/\/www.rivaliq.com\/blog\/how-often-to-post-social-media\/\" target=\"_blank\" rel=\"noopener noreferrer\"> ideal posting frequency<\/a> for your brand, we\u2019ve got you covered.<\/p>\n<h2 id=\"title-alcohol\">Alcohol Social Media Benchmarks<\/h2>\n<p>Alcohol brands won the bronze on Twitter but were middle-of-the-road on Facebook and Instagram.<\/p>\n<p>A few ways Alcohol brands can keep up the pace:<\/p>\n<ul>\n<li aria-level=\"1\">Photos are the way to your followers\u2019 hearts on Facebook and Instagram, but try changing it up on Twitter with more videos.<\/li>\n<li aria-level=\"1\">Giveaways were a clear winner for Alcohol brands this year, so don\u2019t be afraid to offer more contests across all channels next year.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/alcohol-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Alcohol live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-021-700w.png\" alt=\"Overview of all benchmarks, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Alcohol<\/p><\/div>\n<p>Notable Alcohol brands in this year&#8217;s report include <a href=\"https:\/\/ballastpoint.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ballast Point<\/a>, <a href=\"https:\/\/brewdog.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">BrewDog<\/a>, <a href=\"https:\/\/www.whiteclaw.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">White Claw<\/a>, <a href=\"https:\/\/nodabrewing.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">NoDa Brewing<\/a>, <a href=\"https:\/\/www.stonebrewing.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Stone Brewing<\/a>, and <a href=\"https:\/\/winefolly.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Wine Folly<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-022-700w.png\" alt=\"Chart of posts per week and engagement rate per post across all channels, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Alcohol<\/p><\/div>\n<p>As with all our industries, Alcohol brands saw the most success on Instagram but still posted pretty consistently across all three channels. With 10x the engagement on Insta compared to Facebook, consider focusing efforts there.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-023-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Alcohol<\/p><\/div>\n<p>Alcohol brands made the most of photos on Facebook, which perform twice as well as the next leading post type.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-024-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Alcohol<\/p><\/div>\n<p>Alcohol brands saw identical engagement rates for photos and carousels on Instagram but were 6x as likely to post photos. Consider combining a few of those single-photo posts into high-performing carousels.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-025-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Alcohol<\/p><\/div>\n<p>No surprise here that posts featuring a #giveaway hashtag performed 50% better than the next best hashtag.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-026-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Alcohol<\/p><\/div>\n<p>Video topped the Twitter engagement charts this year for Alcohol brands, but these brands were 4x as likely to tweet a photo instead of a top-performing video.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-027-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Alcohol\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Alcohol<\/p><\/div>\n<p>When not reminding their followers to #stayhome, Alcohol brands were all about the holiday hashtags on Twitter this year.<\/p>\n<h2 id=\"title-fashion\">Fashion Social Media Benchmarks<\/h2>\n<p>Fashion brands came in well below median engagement on Facebook, Instagram, and Twitter despite regular posting.<\/p>\n<p>Some suggestions for Fashion brands:<\/p>\n<ul>\n<li aria-level=\"1\">Carousels are key to any brand\u2019s Insta success: they outperform photos and videos because Instagram often re-serves them to folks who didn\u2019t engage with the post the first time around.<\/li>\n<li aria-level=\"1\">Shoot for more hashtag research and experimentation on Twitter.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/fashion-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fashion live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-029-700w.png\" alt=\"Overview of all benchmarks, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Fashion<\/p><\/div>\n<p>Notable Fashion brands include <a href=\"https:\/\/www.size.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Size?<\/a>, <a href=\"https:\/\/albionfit.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Albion Fitness<\/a>, <a href=\"https:\/\/www.uniqlo.com\/us\/en\/home\/\" target=\"_blank\" rel=\"noopener noreferrer\">Uniqlo<\/a>, <a href=\"https:\/\/www.balmain.com\/us\" target=\"_blank\" rel=\"noopener noreferrer\">Balmain<\/a>, <a href=\"https:\/\/www.teacollection.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tea Collection<\/a>, and <a href=\"https:\/\/www.bodenusa.com\/en-us\" target=\"_blank\" rel=\"noopener noreferrer\">Boden<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-030-700w.png\" alt=\"Chart of social media benchmarks for Posts per week and engagement rate per post across all channels, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Fashion<\/p><\/div>\n<p>Fashion brands saw low engagement rates on both Facebook and Twitter, but were twice as likely to post on Facebook.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-031-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Fashion<\/p><\/div>\n<p>Fashion brands are focusing their efforts on photos on Facebook, which is the way to go with 50% more engagement than any other post type.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-032-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Fashion<\/p><\/div>\n<p>Fashion brands saw nearly identical engagement rates for photos and carousels on Instagram this year, but were 4x as likely to post a photo. Try combining photos into carousels by theme to supercharge engagement rates.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-033-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Fashion<\/p><\/div>\n<p>Like many other brands, Fashion was all about the holiday and seasonal hashtags on Twitter this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-034-700w.png\" alt=\"Chart of social media benchmarks for Twitter posts per week and engagement rate by tweet type, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Fashion<\/p><\/div>\n<p>Video was a top performer for Fashion brands on Twitter, but these brands were 16x more likely to tweet a photo.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-035-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Fashion\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Fashion<\/p><\/div>\n<p>Fashion brands topped last year\u2019s Twitter charts with contests and giveaways, but abandoned that strategy in 2020.<\/p>\n<h2 id=\"title-financial-services\">Financial Services Social Media Benchmarks<\/h2>\n<p>Financial Services were just under median performance on Facebook and Instagram but pulled ahead on Twitter.<\/p>\n<p>A few ideas for Financial Services brands:<\/p>\n<ul>\n<li aria-level=\"1\">Financial Services are posting lots of photos on all channels, but try bulking up this post type on Instagram to dial in performance there.<\/li>\n<li aria-level=\"1\">Hashtags were all about the holidays on Instagram and Twitter this year, so keep up with content that aligns with the seasons.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/financial-services-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Financial Services live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-037-700w.png\" alt=\"Overview of all benchmarks, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Financial Services<\/p><\/div>\n<p>Notable Financial Services companies include <a href=\"https:\/\/mint.intuit.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mint<\/a>, <a href=\"https:\/\/picpay.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Picpay<\/a>, <a href=\"https:\/\/www.schwab.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Schwab<\/a>, <a href=\"https:\/\/www.sunlife.com.ph\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">SunLife Phillippines<\/a>, <a href=\"https:\/\/www.bnz.co.nz\/\" target=\"_blank\" rel=\"noopener noreferrer\">BNZ<\/a>, and <a href=\"https:\/\/online.citi.com\/US\/login.do\" target=\"_blank\" rel=\"noopener noreferrer\">Citibank<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-038-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Financial Services<\/p><\/div>\n<p>Financial Services sees engagement rates slightly above the median on Twitter, which helps explain heavy emphasis on tweet counts each week.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-039-700w.png\" alt=\"Chart of social media benchmarks for Facebook posts per week and engagement rate by post type, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Financial Services<\/p><\/div>\n<p>Financial Services brands are using Facebook strategically by focusing on high-performance photo posts and putting less emphasis on post types with lower engagement, like links and statuses.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-040-700w.png\" alt=\"Chart of social media benchmarks for Instagram posts per week and engagement rate by post type, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Financial Services<\/p><\/div>\n<p>Financial Services saw the highest engagement rates on Instagram with carousels of any post type, but posted them least frequently of any post type.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-041-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Financial Services<\/p><\/div>\n<p>The hashtag for International Women\u2019s Day 2020 blew other Instagram hashtags out of the water for Financial Services brands.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-042-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Financial Services<\/p><\/div>\n<p>Financial Services were top performers on Twitter this year, but could widen that lead by focusing more on high engagement videos.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-043-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Financial Services\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Financial Services<\/p><\/div>\n<p>Like on Instagram, holidays hashtags were a hit for Financial Services brands on Twitter.<\/p>\n<h2 id=\"title-food-beverage\">Food &amp; Beverage Social Media Benchmarks<\/h2>\n<p>Food &amp; Beverage brands weren\u2019t frequent posters on any channel, but managed to beat out many other industries on Twitter and Instagram while losing a little ground on Facebook.<\/p>\n<p>Some ideas for improvement:<\/p>\n<ul>\n<li aria-level=\"1\">Giveaways and holidays are the hashtag secret sauce for Food &amp; Beverage brands.<\/li>\n<li aria-level=\"1\">Food &amp; Beverage followers favor more visual post types, so keep investing in photos and videos.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/food-and-beverage-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Food &amp; Beverage live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-045-700w.png\" alt=\"Overview of all benchmarks, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Food &amp; Beverage<\/p><\/div>\n<p>Notable Food &amp; Beverage companies include <a href=\"https:\/\/www.impossiblefoods.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Impossible Foods<\/a>, <a href=\"https:\/\/www.organicvalley.coop\/\" target=\"_blank\" rel=\"noopener noreferrer\">Organic Valley<\/a>, <a href=\"https:\/\/www.larabar.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Larabar<\/a>, <a href=\"https:\/\/www.belvitabreakfast.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Belvita<\/a>, <a href=\"https:\/\/www.pepsico.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pepsi<\/a>, and <a href=\"https:\/\/www.honesttea.com\/home\" target=\"_blank\" rel=\"noopener noreferrer\">Honest Tea<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-046-700w.png\" alt=\"Chart of social media benchmarks for Posts per week and engagement rate per post across all channels, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Food &amp; Beverage<\/p><\/div>\n<p>Food &amp; Beverage brands saw above-median engagement rates on Twitter and Instagram but lagged a little on Facebook.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-047-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Food &amp; Beverage<\/p><\/div>\n<p>No surprise here that mouthwatering photos of tasty snacks and drinks won the day on Facebook for Food &amp; Beverage brands.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-048-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Food &amp; Beverage<\/p><\/div>\n<p>Photos were the highest-performing post type on Instagram for Food &amp; Beverage brands this year.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26130 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-700x630.png\" alt=\"Instagram contest post from Greeks Gods featuring yogurt and honey\" width=\"700\" height=\"630\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-350x315@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-300x270.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-1024x922.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-100x90.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-350x315.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-1170x1053.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM.png 1424w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-3.27.43-PM-700x630@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Food &amp; Beverage brand <a href=\"https:\/\/www.greekgodsyogurt.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Greek Gods<\/a> rocked a whopping 4.88% engagement rate on Instagram this year thanks to delicious photos inviting followers to enter contests and giveaways.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-049-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Food &amp; Beverage<\/p><\/div>\n<p>Food &amp; Beverage brands killed it on Instagram when posting about contests and giveaways.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-050-700w.png\" alt=\"Chart of social media benchmarks for Twitter posts per week and engagement rate by tweet type, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Food &amp; Beverage<\/p><\/div>\n<p>Video was a powerful tool for Food &amp; Beverage brands on Twitter this year, so consider putting more resources behind this tweet type.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-051-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Food &amp; Beverage\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Food &amp; Beverage<\/p><\/div>\n<p>Holidays were a big focus for Food &amp; Beverage brands on Twitter this year, with contests and giveaways coming in hot as well.<\/p>\n<h2 id=\"title-health-beauty\">Health &amp; Beauty Social Media Benchmarks<\/h2>\n<p>Not for lack of trying (especially on Instagram), Health &amp; Beauty saw below-median engagement across all social channels.<\/p>\n<p>A few growth ideas:<\/p>\n<ul>\n<li aria-level=\"1\">Photos perform well on Facebook and Instagram, so stick with what works.<\/li>\n<li aria-level=\"1\">Contests and giveaways represented the most engaging hashtags on both Instagram and Twitter, so keep giving things away to your followers.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/health-and-beauty-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Health &amp; Beauty live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-053-700w.png\" alt=\"Overview of all benchmarks, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Health &amp; Beauty<\/p><\/div>\n<p>Notable Health &amp; Beauty companies include <a href=\"https:\/\/www.moroccanoil.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Moroccan Oil<\/a>, <a href=\"https:\/\/www.pixibeauty.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PIXI Beauty<\/a>, <a href=\"https:\/\/www.fushi.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fushi<\/a>, <a href=\"https:\/\/www.sephora.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sephora<\/a>, <a href=\"https:\/\/www.purplle.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Purplle<\/a>, and <a href=\"https:\/\/www.glossier.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Glossier<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-054-700w.png\" alt=\"Chart of social media benchmarks for Posts per week and engagement rate per post across all channels, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Health &amp; Beauty<\/p><\/div>\n<p>Health &amp; Beauty brands saw below-median engagement rates despite median posting frequency across the board. \u2639\ufe0f<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-055-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Health &amp; Beauty<\/p><\/div>\n<p>Photos dramatically outperformed other post types for Health &amp; Beauty brands on Facebook.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-056-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Health &amp; Beauty<\/p><\/div>\n<p>Photo and carousel posts were neck-and-neck for Health &amp; Beauty brands this year, so it\u2019s good to include a mix of both in your 2021 Instagram strategy.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-057-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Health &amp; Beauty<\/p><\/div>\n<p>Contests and giveaways topped the Instagram hashtag charts for Health &amp; Beauty brands again this year. #selflove and #selfcare hashtags reminded followers to take a moment for themselves during this stressful time.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-058-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Health &amp; Beauty<\/p><\/div>\n<p>Health &amp; Beauty brands were 7x as likely to tweet a photo as the next most frequent tweet type. This move is a smart one, since photo tweets garnered the highest engagement rates of any post type on Twitter.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-059-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Health &amp; Beauty\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Health &amp; Beauty<\/p><\/div>\n<p>Nice to see social justice keeping pace with contests and giveaways for Health &amp; Beauty brands on Twitter this year.<\/p>\n<div id=\"versus-app\" class=\"blog-inline instagram\"><\/div>\n<script>\n  jQuery( document ).ready(function() {\n    var freeToolsHasRun = false;\n    const appToWatch = document.querySelector('#versus-app');\n\n    function callback(entries, observer) {\n      if (!freeToolsHasRun && entries[0].isIntersecting) {\n        \n        \/\/ load the free tools css\n        var ftcss = document.createElement('link');\n\n        \/\/ set the attributes for link element  \n        ftcss.rel = 'stylesheet';\n        ftcss.type = 'text\/css';\n        ftcss.href = '\/\/d19n1ren9crl9v.cloudfront.net\/stylesheets\/public-marketing-free-tool-style.css?_cb=10';\n       \n        document.head.appendChild(ftcss);\n        \n        \/\/ now load the javascript\n        var ftscript = document.createElement('script');\n        ftscript.onload = function() {\n\n          \/\/do stuff with the script\n          RivalIQMarketing.apps.Versus.start({\n            subheadText: 'Run a free Instagram social comparison report against your main competition. Go head to head.',\n            disableSampleDisplay: true,\n            focusInputOnLoad:false,\n            channel: 'instagram'\n          });\n        };\n        ftscript.src = \"\/\/d19n1ren9crl9v.cloudfront.net\/js\/bundle-free-tool.js?_cb=10\";\n        document.head.appendChild(ftscript);\n        freeToolsHasRun = true;\n      }\n    }\n    \/\/ Instancing a new IntersectionObserver\n    const observer = new IntersectionObserver(callback);\n    \/\/ Adding a target to be observed\n    observer.observe(appToWatch); \n  });\n\n<\/script>\n\n\n<h2 id=\"title-higher-ed\">Higher Education Social Media Benchmarks<\/h2>\n<p>Higher Ed rocked it with gold medals on Instagram and Twitter this year. Colleges and universities were some of the only handles we analyzed who were able to keep engagement rates steady during this year of turmoil.<\/p>\n<p>For even higher Higher Ed engagement rates:<\/p>\n<ul>\n<li aria-level=\"1\">Keep focusing on Instagram and Twitter to meet your followers where they are.<\/li>\n<li aria-level=\"1\">Try to post more of what works for you: more carousels on Instagram, and more statuses and videos on Twitter.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/higher-ed-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Higher Ed live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-061-700w.png\" alt=\"Overview of all benchmarks, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Higher Ed<\/p><\/div>\n<p>Notable colleges and universities include <a href=\"https:\/\/www.vcu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Virginia Commonwealth University<\/a>, <a href=\"http:\/\/www.clemson.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Clemson University<\/a>, <a href=\"https:\/\/www.truman.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Truman State University<\/a>, <a href=\"https:\/\/www.smu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Southern Methodist University<\/a>, <a href=\"https:\/\/www.calpoly.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">California Polytechnic State University<\/a>, and the <a href=\"https:\/\/www.unimelb.edu.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">University of Melbourne<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-062-700w.png\" alt=\"Chart of Posts per week and engagement rate across per post all channels, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate across per post all channels, Higher Ed<\/p><\/div>\n<p>Higher Ed dominated with top Instagram and Twitter engagement rates, seeing rates that were 3x the median on Instagram and 2x the median on Twitter. \ud83d\udd25<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-063-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Higher Ed<\/p><\/div>\n<p>Higher Ed performs well consistently on Facebook thanks to lots of engaging photo posts.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-064-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Higher Ed<\/p><\/div>\n<p>Higher Ed blew the doors off Instagram engagement rates, especially with carousel posts.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26106 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-700x428.png\" alt=\"James Madison University's really engaging Instagram carousel post\" width=\"700\" height=\"428\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-700x428.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-300x183.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-1024x625.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-1536x938.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-100x61.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-350x214.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM-1170x715.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.20.57-PM.png 1788w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>For some carousel inspo, just look at<a href=\"https:\/\/www.jmu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\"> James Madison University<\/a>: their most engaging post of the year was a series of snowy campus glamour shots.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-065-700w.png\" alt=\"Chart of social media benchmarks for Top Instagram hashtags by engagement rate, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Higher Ed<\/p><\/div>\n<p>Higher Ed consistently sees the highest Instagram hashtag engagement rates of any industry we survey. These colleges and universities appealed to followers on Insta with social justice hashtags like #neverforget and #blackouttuesday.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-066-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Higher Ed<\/p><\/div>\n<p>Higher Ed is a shining example of successful Twitter strategy, but these colleges and universities could succeed even more by tweeting more statuses and videos.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-067-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Higher Ed\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Higher Ed<\/p><\/div>\n<p>Colleges and universities inspired their followers on Twitter with hashtags like #blackouttuesday, #juneteenth, and #vote.<\/p>\n<h2 id=\"title-home-decor\">Home Decor Social Media Benchmarks<\/h2>\n<p>Home Decor brands came in below the median engagement rates on Facebook, Instagram, and Twitter. These brands weren\u2019t frequent posters on Facebook or Twitter, but definitely put more effort into Insta this year.<\/p>\n<p>Some ideas for increasing engagement:<\/p>\n<ul>\n<li aria-level=\"1\">Combine photos on Instagram into carousels.<\/li>\n<li aria-level=\"1\">Bulk up your hashtag game on Twitter, and don\u2019t be afraid to take a page out of what\u2019s working on Instagram with interior design hashtags.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/home-decor-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Home Decor live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-069-700w.png\" alt=\"Overview of all benchmarks, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Home Decor<\/p><\/div>\n<p>Notable Home Decor brands include <a href=\"https:\/\/hipfoodiemom.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hippie Food Mom<\/a>, <a href=\"https:\/\/www.dwell.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dwell<\/a>, <a href=\"https:\/\/ruggable.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ruggable<\/a>, <a href=\"http:\/\/www.3dayblinds.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">3 Day Blinds<\/a>, <a href=\"https:\/\/www.brooklinen.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Brooklinen<\/a>, and <a href=\"https:\/\/www.sherwin-williams.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sherwin Williams<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-070-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Home Decor<\/p><\/div>\n<p>Home Decor brands stepped up their posting frequency on Instagram this year, but lagged behind the median engagement rates on all three channels.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-071-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Home Decor<\/p><\/div>\n<p>Photos won out over other post types on Facebook for Home Decor brands.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-072-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Home Decor<\/p><\/div>\n<p>Home Decor stepped up its carousel posting frequency on Instagram this year, which is a smart move considering the consistently stellar engagement rates for that post type.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-073-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Home Decor<\/p><\/div>\n<p>Home Decor\u2019s Insta hashtags like #homesweethome and #homeinspo were hyper-relevant to the industry.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26121 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-700x466.png\" alt=\"Instagram post from FineArtAmerica featuring the #art hashtag\" width=\"700\" height=\"466\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-350x233@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-300x200.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-1024x681.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-1536x1021.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-100x67.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-350x233.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-1170x778.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM.png 1624w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.31.14-PM-700x466@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><a href=\"https:\/\/fineartamerica.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fine Art America<\/a> killed it with super-engaging posts featuring the #art hashtag.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-074-700w.png\" alt=\"Chart of social media benchmarks for Twitter posts per week and engagement rate by tweet type, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Home Decor<\/p><\/div>\n<p>Home Decor brands tweeted fewer photos per week this year, and might want to look into increasing video tweets for a bigger engagement rate oomph.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-075-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Home Decor\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Home Decor<\/p><\/div>\n<p>Home Decor brands were all over the map with Twitter hashtags this year, which is why there are just a few on this list used by 15 or more companies in the study.<\/p>\n\n<div class=\"blog-inline-cta-image light\" >\n  <img src=\/wp-content\/uploads\/2018\/12\/book-mockup-ig.png>\n  <div class=\"cta-wrapper\"> <p>\n   Hungry for more benchmarking? We\u2019ve got the definitive guide to all things Instagram Stories.  <\/p><a class=\"x-btn ss-light x-btn-global\" target=\"_blank\" href=\/blog\/instagram-stories-benchmark-report style=\"\">Get the Instagram Stories Benchmark Report <\/a><\/div>\n<\/div>\n\n\n<h2 id=\"title-hotels-resorts\">Hotels &amp; Resort Social Media Benchmarks<\/h2>\n<p>Hotels &amp; Resorts pulled off the impossible in a year of challenging times for social media (and especially travel brands): they increased engagement slightly on Facebook and Twitter while holding steady on Instagram.<\/p>\n<p>A few suggestions to grow engagement:<\/p>\n<ul>\n<li aria-level=\"1\">Visuals are key for helping followers dream about their next vacation, so focus on photos and videos.<\/li>\n<li aria-level=\"1\">Posting frequency was below-median across the board, so experiment with an uptick here to see if you can increase your current engagement rates.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/hotels-and-resorts-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hotels &amp; Resorts live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-077-700w.png\" alt=\"Overview of all benchmarks, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Hotels &amp; Resorts<\/p><\/div>\n<p>Notable Hotels &amp; Resorts include <a href=\"https:\/\/www.fairmont.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fairmont<\/a>, <a href=\"https:\/\/www.marriott.com\/default.mi\" target=\"_blank\" rel=\"noopener noreferrer\">Marriott<\/a>, <a href=\"http:\/\/ritzparis.com\/en-GB\" target=\"_blank\" rel=\"noopener noreferrer\">Ritz Paris<\/a>, <a href=\"https:\/\/www.iberostar.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Iberostar<\/a>, <a href=\"https:\/\/www.disneyaulani.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aulani<\/a>, and <a href=\"https:\/\/www.liveaqua.com\/en\" target=\"_blank\" rel=\"noopener noreferrer\">Live Aqua<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-078-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Hotels &amp; Resorts<\/p><\/div>\n<p>Hotels &amp; Resorts came in at or above median for engagement rates across all three channels.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-079-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Hotels &amp; Resorts<\/p><\/div>\n<p>Photos inspired followers to dream about their next vacation this year on Facebook.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-080-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Hotels &amp; Resorts<\/p><\/div>\n<p>Hotels &amp; Resorts saw an engagement rate increase for carousel posts this year, so they should consider combining more photos into carousels to boost their Insta engagement.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-081-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Hotels &amp; Resorts<\/p><\/div>\n<p>Contests and giveaways captured the attention of many Hotels &amp; Resorts followers this year on Instagram. Hashtags that helped followers imagine relaxing getaways like #throwback and #wanderlust also performed well.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-082-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Hotels &amp; Resorts<\/p><\/div>\n<p>Hotels &amp; Resorts saw an increase in engagement rates for both photo and video tweets this year despite a tough year for travel. These tweet types are an especially good place to put effort this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-083-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Hotels &amp; Resorts\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Hotels &amp; Resorts<\/p><\/div>\n<p>Twitter hashtags for Hotels &amp; Resorts were all about the holidays this year to help followers plan (or dream of) holiday getaways.<\/p>\n<h2 id=\"title-influencers\">Influencer Social Media Benchmarks<\/h2>\n<p>Influencers doubled the median engagement rate on Facebook for a first-place win, and also killed it on Instagram with engagement rates 50% higher than the median. Their posting frequency trended below the median as well, suggesting they\u2019ve dialed in how often to post on social.<\/p>\n<p>Ideas to boost that engagement even more:<\/p>\n<ul>\n<li aria-level=\"1\">Photos on Facebook are your best friend, so keep up the momentum there.<\/li>\n<li aria-level=\"1\">Don\u2019t be afraid of an Instagram #ad with great content.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/influencers-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Influencers live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-085-700w.png\" alt=\"Overview of all benchmarks, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Influencers<\/p><\/div>\n<p>Notable Influencers include <a href=\"https:\/\/johnjayandrich.iheart.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Johnjay and Rich<\/a>, <a href=\"https:\/\/www.instagram.com\/bigscboy\/?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Big Boy<\/a>, <a href=\"https:\/\/www.youtube.com\/channel\/UCZyCposXwcyopaACep44maQ\" target=\"_blank\" rel=\"noopener noreferrer\">Alex Costa<\/a>, and <a href=\"https:\/\/songofstyle.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aimee Song<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-086-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Influencers<\/p><\/div>\n<p>Influencers won the day on Facebook once again with 2x the median engagement rate.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-087-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Influencers<\/p><\/div>\n<p>A 30% increase in photo engagement helped Influencers boost Facebook engagement rates this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-088-700w.png\" alt=\"Chart of social media benchmarks for Instagram posts per week and engagement rate by post type, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Influencers<\/p><\/div>\n<p>Influencers saw a decrease in engagement rates for every post type on Instagram this year, and might want to put a little more energy behind high-performing carousels.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-089-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Influencers<\/p><\/div>\n<p>Influencers saw stellar engagement rates on Instagram this year with hashtags ranging from commercial (#ad) to activist (#blacklivesmatter).<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-090-700w.png\" alt=\"Chart of social media benchmarks for Twitter posts per week and engagement rate by tweet type, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Influencers<\/p><\/div>\n<p>Status updates were the most engaging tweet type for Influencers this year but were tweeted infrequently.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-091-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Influencers\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Influencers<\/p><\/div>\n<p>Influencers saw diverse hashtag success on Twitter this year with just three hashtags shared between 15 or more influencers on Twitter. Interesting to see #ad working better for Influencers on Instagram than on Twitter.<\/p>\n<h2 id=\"title-media\">Media Social Media Benchmarks<\/h2>\n<p>Media saw the highest posting frequency again this year while still garnering below-median engagement rates. Posting so often drives down any industry\u2019s engagement rates because there are only so many impressions to go around.<\/p>\n<p>A few ideas to improve engagement rates:<\/p>\n<ul>\n<li aria-level=\"1\">Followers loved the #throwback, so don\u2019t be afraid to go beyond current events.<\/li>\n<li aria-level=\"1\">Visual posts like photos and videos topped the Media charts for every social channel, so try shaking up the links and statuses.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/media-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Media live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-093-700w.png\" alt=\"Overview of all benchmarks, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Media<\/p><\/div>\n<p>Notable Media brands include <a href=\"https:\/\/www.vice.com\/en\/section\/news\" target=\"_blank\" rel=\"noopener noreferrer\">Vice<\/a>, <a href=\"https:\/\/www.blick.ch\/\" target=\"_blank\" rel=\"noopener noreferrer\">Blick<\/a>, <a href=\"https:\/\/hello-sunshine.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hello Sunshine<\/a>, <a href=\"https:\/\/www.cbc.ca\/radio\" target=\"_blank\" rel=\"noopener noreferrer\">CBC Radio<\/a>, <a href=\"https:\/\/www.radioformula.com.mx\/\" target=\"_blank\" rel=\"noopener noreferrer\">Radio Formula<\/a>, and <a href=\"https:\/\/overtime.tv\/\" target=\"_blank\" rel=\"noopener noreferrer\">Overtime<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-094-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Media<\/p><\/div>\n<p>As usual, Media brands had a lot to say on social this year, especially on Facebook and Twitter.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-095-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Media<\/p><\/div>\n<p>Facebook engagement rates by post type stayed pretty consistent for Media brands this year with the exception of links, which dropped in engagement.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-096-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Media<\/p><\/div>\n<p>Media ranked below the median engagement rate on Instagram this year despite posting twice as often as the median industry. Try bulking up carousel posting to get ahead on this ultra-visual channel.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-097-700w.png\" alt=\"Chart of social media benchmarks Top Instagram hashtags by engagement rate, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Media<\/p><\/div>\n<p>Media brands saw twice the engagement rates of the next most engaging hashtag by throwing it back on Instagram this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-098-700w.png\" alt=\"Chart of social media benchmarks for Twitter posts per week and engagement rate by tweet type, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Media<\/p><\/div>\n<p>Media brands dropped their photo tweet type frequency this year and put more muscle behind posting links on Twitter. Media brands shouldn\u2019t sleep on video\u2013they perform 3x as well as other tweet types.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-099-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Media\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Media<\/p><\/div>\n<p>More than half of Media\u2019s most engaging hashtags on Twitter were about holidays.<\/p>\n<h2 id=\"title-nonprofits\">Nonprofit Social Media Benchmarks<\/h2>\n<p>Nonprofits saw above-median engagement rates across all social channels this year, with flat engagement on Facebook and Twitter and a slight dip on Instagram.<\/p>\n<p>A few ideas for Nonprofits:<\/p>\n<ul>\n<li aria-level=\"1\">Try experimenting with posting frequency, especially on Facebook and Twitter, where Nonprofits are well above the frequency median.<\/li>\n<li aria-level=\"1\">Video is a sure bet on Facebook and Twitter, so concentrate efforts there if video is on the strategy list this year.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/nonprofits-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nonprofits live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-101-700w.png\" alt=\"Overview of all benchmarks, Nonprofits\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Nonprofits<\/p><\/div>\n<p>Notable Nonprofits include <a href=\"https:\/\/www.cancer.org\/involved\/fundraise\/relay-for-life.html\" target=\"_blank\" rel=\"noopener noreferrer\">Relay for Life<\/a>, <a href=\"https:\/\/www.peta.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">PETA<\/a>, <a href=\"https:\/\/www.diabetes.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">American Diabetes Association<\/a>, <a href=\"https:\/\/www.amnestyusa.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Amnesty International USA<\/a>, <a href=\"https:\/\/www.usahockey.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">USA Hockey<\/a>, and <a href=\"https:\/\/www.greenpeace.org\/international\/\" target=\"_blank\" rel=\"noopener noreferrer\">Greenpeace<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-102-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Nonprofits\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Nonprofits<\/p><\/div>\n<p>Nonprofits came in above median engagement rates with at or above the posting frequency median on all three channels this year, suggesting their considerable efforts are being rewarded.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-103-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Nonprofit\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Nonprofit<\/p><\/div>\n<p>Nonprofits increased their photo and video posts on Facebook this year and saw increased engagement rates for both.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-104-700w.png\" alt=\"Chart of social media benchmarks for Instagram posts per week and engagement rate by post type, Nonprofits\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Nonprofits<\/p><\/div>\n<p>Carousels performed twice as well as video posts for Nonprofits on Instagram this year, so that\u2019s a great place for social media efforts.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26122 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-700x518.png\" alt=\"Instagram carousel from The Borgen Project\" width=\"700\" height=\"518\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-350x259@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-300x222.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-1024x757.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-1536x1136.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-100x74.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-350x259.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-1170x865.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM.png 1790w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.39.08-PM-700x518@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Nonprofits like <a href=\"https:\/\/borgenproject.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Borgen Project<\/a> made great use of carousels to educate followers using the extra real estate from multiple views.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-105-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Nonprofits\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Nonprofits<\/p><\/div>\n<p>Nonprofits like American Ballet Theatre saw great success with #happynewyear thanks to fun photos and videos to help their followers celebrate.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-106-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Nonprofits\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Nonprofits<\/p><\/div>\n<p>Status updates and photos performed slightly better for Nonprofits on Twitter this year, but videos still came out on top for engagement rates.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-107-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Nonprofits\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Nonprofits<\/p><\/div>\n<p>No surprise that Nonprofits saw success on Twitter keeping their followers up to date on the latest coronavirus news with hashtags like #covid2019 and #lockdown.<\/p>\n<h2 id=\"title-retail\">Retail Social Media Benchmarks<\/h2>\n<p>Retail saw a bump in Twitter engagement rates this year that helped these brands come in right at the median for this channel, while continuing to lag on Instagram and Facebook.<\/p>\n<p>Some ideas for improving social performance this year:<\/p>\n<ul>\n<li aria-level=\"1\">Experiment with posting frequency, and try bulking up how often you tweet.<\/li>\n<li aria-level=\"1\">Stick with what works for hashtags, like shopping-themed hashtags on Insta and holidays on Twitter.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/retail-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Retail live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-109-700w.png\" alt=\"Overview of all benchmarks, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Retail<\/p><\/div>\n<p>Notable Retail brands include <a href=\"https:\/\/www.target.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Target<\/a>, <a href=\"https:\/\/www.noon.com\/uae-en\/\" target=\"_blank\" rel=\"noopener noreferrer\">noon.com<\/a>, <a href=\"https:\/\/www.sideshow.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sideshow<\/a>, <a href=\"https:\/\/www.takealot.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Takealot.com<\/a>, <a href=\"https:\/\/theyetee.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">TheYETEE<\/a>, and <a href=\"https:\/\/www.sheplers.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sheplers<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-110-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Retail<\/p><\/div>\n<p>Thanks to a 50% increase in engagement rate on Twitter, Retail brands sat squarely in the middle of the pack on Twitter this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-111-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Retail<\/p><\/div>\n<p>Retail brands saw a slight uptick in engagement rates for status updates and links on Facebook, but still put their efforts where they mattered most: photo posts.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-112-700w.png\" alt=\"Chart of social media benchmarks for Instagram posts per week and engagement rate by post type, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Retail<\/p><\/div>\n<p>Retail brands saw engagement rates fall with every post type on Instagram, which helps explain their second-to-last place finish on Instagram.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26123 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-700x362.png\" alt=\"Instagram photo from Sheplers featuring a cowboy kneeling by a horse\" width=\"700\" height=\"362\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-350x181@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-300x155.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-1024x529.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-1536x794.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-100x52.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-350x181.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-1170x605.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM.png 1776w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.42.26-PM-700x362@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Cowboy gear brand <a href=\"https:\/\/www.sheplers.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sheplers<\/a> grabbed the retail Instagram engagement rate gold this year with timeless photo posts.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-113-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Retail<\/p><\/div>\n<p>No surprises here that consumer-focused Retail brands saw lots of Instagram success with hashtags like #onlineshopping, #win, and #shopping hashtags this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-114-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Retail<\/p><\/div>\n<p>Retail brands were able to increase engagement rates on three out of four tweet types this year.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-115-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Retail\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Retail<\/p><\/div>\n<p>Like so many other industries, Retail was all about the holidays on Twitter this year.<\/p>\n<h2 id=\"title-sports-teams\">Sports Teams Social Media Benchmarks<\/h2>\n<p>Sports Teams saw second-place engagement rates on all three channels this year. They were also frequent posters, especially on Instagram and Twitter as compared to other industries.<\/p>\n<p>Some ways to improve engagement rates even more:<\/p>\n<ul>\n<li aria-level=\"1\">That high posting frequency is working, so keep it up.<\/li>\n<li aria-level=\"1\">Keep giving fans what they want in the form of bite-sized visuals like photos and carousels.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/sports-teams-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sports Teams live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-117-700w.png\" alt=\"Overview of all benchmarks, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Sports Teams<\/p><\/div>\n<p>Notable Sports Teams include <a href=\"https:\/\/www.orlandocitysc.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Orlando City Soccer Club<\/a>, <a href=\"https:\/\/usacycling.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">USA Cycling<\/a>, <a href=\"https:\/\/www.nhl.com\/avalanche\" target=\"_blank\" rel=\"noopener noreferrer\">Colorado Avalanche<\/a>, <a href=\"https:\/\/www.paokfc.gr\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paok FC<\/a>, <a href=\"https:\/\/www.bmc-switzerland.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">BMC Switzerland<\/a>, and the <a href=\"https:\/\/www.mlb.com\/nationals\" target=\"_blank\" rel=\"noopener noreferrer\">Washington Nationals<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-118-700w.png\" alt=\"Chart of social media benchmarks for Posts per week and engagement rate per post across all channels, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Sports Teams<\/p><\/div>\n<p>In a year of uncertainty and way fewer sporting events, Sports Teams were able to snag the engagement rate silver on all three channels.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-119-700w.png\" alt=\"Chart of Facebook posts per week and engagement rate by post type, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Sports Teams<\/p><\/div>\n<p>Photo posts on Facebook helped Sports Teams earn more than 2x the median engagement rate on this channel, putting these brands comfortably in second place.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-120-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Sports Teams<\/p><\/div>\n<p>Carousels were the clear winner for Sports Teams when looking at Instagram engagement rates.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26124 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-700x574.png\" alt=\"Instagram carousel post featuring a contest from PAOKFC\" width=\"700\" height=\"574\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-350x287@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-300x246.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-1024x840.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-1536x1259.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-100x82.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-350x287.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-1170x959.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM.png 1610w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.45.35-PM-700x574@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Sports Teams like overall Instagram winner and Greek soccer team <a href=\"https:\/\/www.paokfc.gr\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Paok FC<\/a> combined high-performing carousels with contest posts for the ultimate in Instagram engagement.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-121-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Sports Teams<\/p><\/div>\n<p>Sports Teams saw high Instagram hashtag performance with a mix of sports-themed hashtags like #FIFA21 and more social justice-themed hashtags like #blacklivesmatter and #blackouttuesday.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-122-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Sports Teams<\/p><\/div>\n<p>Sports Teams decreased their photo tweets by 30% this year but saw a 30% increase in engagement for that tweet type, suggesting working smarter not harder is the move.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-123-700w.png\" alt=\"Chart of Top Twitter hashtags by engagement rate, Sports Teams\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Sports Teams<\/p><\/div>\n<p>Fans loved when Sports Teams used the #newprofilepic to signal a new theme or avatar to the tune of almost 3x the next most popular Twitter hashtag.<\/p>\n<h2 id=\"title-tech-software\">Tech &amp; Software Social Media Benchmarks<\/h2>\n<p>Despite coming in last on Facebook and second-to-last on Twitter, Tech &amp; Software brands made some inroads this year with median performance on Instagram and slight growth on Twitter.<\/p>\n<p>Here are two ideas for improving engagement rates:<\/p>\n<ul>\n<li aria-level=\"1\">Save photos for Facebook and Instagram, where they really count.<\/li>\n<li aria-level=\"1\">Followers on both Instagram and Twitter loved seeing a little #MondayMotivation from their favorite Tech &amp; Software brands, so don\u2019t be afraid to get inspirational.<\/li>\n<\/ul>\n<div style=\"background:#E4F3FA; padding: 20px;margin-bottom: 20px;font-style:italic;\"><strong>\n Dig deeper: \n<\/strong> Explore and compare metrics for a sample set of companies using our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/tech-software-industry-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tech &amp; Software live benchmarks<\/a>.<\/div>\n\n\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-125-700w.png\" alt=\"Overview of all benchmarks, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Overview of all benchmarks, Tech &amp; Software<\/p><\/div>\n<p>Notable Tech &amp; Software brands include <a href=\"https:\/\/www.microsoft.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft<\/a>, <a href=\"https:\/\/www.constantcontact.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Constant Contact<\/a>, <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Salesforce<\/a>, <a href=\"https:\/\/www.kronos.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Kronos Incorporated<\/a>, <a href=\"https:\/\/www.atari.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Atari<\/a>, and <a href=\"https:\/\/aws.amazon.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Amazon Web Services<\/a>.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-126-700w.png\" alt=\"Chart of Posts per week and engagement rate per post across all channels, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Posts per week and engagement rate per post across all channels, Tech &amp; Software<\/p><\/div>\n<p>Despite a small decrease in Instagram engagement rates this year and infrequent posting, Tech &amp; Software saw above-median engagement rates on this channel.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-127-700w.png\" alt=\"Chart of social media benchmarks for Facebook posts per week and engagement rate by post type, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Facebook posts per week and engagement rate by post type, Tech &amp; Software<\/p><\/div>\n<p>Photos were a top performer on Facebook for Tech &amp; Software companies, but CRM <a href=\"https:\/\/www.pipedrive.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pipedrive<\/a> won top marks for Facebook engagement rates with links (thanks to <a href=\"https:\/\/www.rivaliq.com\/product\/boosted-post-detection\/\" target=\"_blank\" rel=\"noopener noreferrer\">healthy boosting<\/a>!).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-26126 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-700x508.png\" alt=\"Facebook post from Pipedrive featuring a virtual meet-up link\" width=\"700\" height=\"508\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-350x254@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-300x218.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-1024x743.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-1536x1114.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-100x73.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-350x254.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-1170x849.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM.png 1566w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-15-at-2.51.15-PM-700x508@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>The lesson? Find what works for your brand with research and experimentation.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-128-700w.png\" alt=\"Chart of Instagram posts per week and engagement rate by post type, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Instagram posts per week and engagement rate by post type, Tech &amp; Software<\/p><\/div>\n<p>For the second year in a row, photos and carousels had very similar engagement rates on Instagram, while video lagged behind.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-129-700w.png\" alt=\"Chart of Top Instagram hashtags by engagement rate, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Instagram hashtags by engagement rate, Tech &amp; Software<\/p><\/div>\n<p>Top \u2018grammers like Roblox and Acronis made the most of the #mondaymotivation hashtag to inspire followers, while other Tech &amp; Software brands stuck with tried-and-true hashtags like holidays and giveaways.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-130-700w.png\" alt=\"Chart of Twitter posts per week and engagement rate by tweet type, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Twitter posts per week and engagement rate by tweet type, Tech &amp; Software<\/p><\/div>\n<p>Video grabbed top engagement rates for Tech &amp; Software brands on Twitter, who were much more likely to tweet a link or a photo.<\/p>\n<div style=\"width: 1410px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-131-700w.png\" alt=\"Chart of social media benchmarks for Top Twitter hashtags by engagement rate, Tech &amp; Software\" width=\"1400\" height=\"930\" \/><p class=\"wp-caption-text\">Top Twitter hashtags by engagement rate, Tech &amp; Software<\/p><\/div>\n<p>Tech &amp; Software brands kept it topical on Twitter with trending hashtags like #IT, #remoteworking, and #stayhome.<\/p>\n<h2 id=\"title-methodology\">Methodology<\/h2>\n<p>To spot trends and identify benchmarks, we used Rival IQ to analyze engagement rates, posting frequency, post types, and hashtags on the top three social channels for brands: <b>Facebook, Instagram, and Twitter<\/b>.<\/p>\n<p>We define <b>engagement as measurable interaction on social media posts<\/b>, including likes, comments, favorites, retweets, shares, and reactions. <b>Engagement rate is calculated based on all these interactions divided by total follower count<\/b>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large-modern wp-image-26104\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-700x125.png\" alt=\"\" width=\"700\" height=\"125\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-350x63@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-300x54.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-1024x183.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-1536x274.png 1536w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM.png 2048w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-100x18.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-350x63.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-1170x209.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2021\/02\/Screen-Shot-2021-02-10-at-6.08.53-PM-700x125@2x.png 1400w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Within this report, we provide a representative sample of organic and paid posts from national and international companies in each industry by selecting <b>150 companies at random from each industry in our database of over 200,000 companies<\/b>. Companies selected had active presences on Facebook, Instagram, and Twitter as of January 2020, and had Facebook fan counts between 25,000 and 1,000,000 and minimum Instagram and Twitter followers of 1,000 as of the same date.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-005-700w.png\" alt=\"Chart of Average Facebook engagement rate per post, all industries\" width=\"1400\" height=\"930\" \/><\/p>\n<p>We used <b>median performance from the companies selected<\/b> for each industry to compile the data for this report.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021-benchmark-study\/2021-benchmark-study-006-700w.png\" alt=\"Chart of Average Facebook engagement rate per post, all industries\" width=\"1400\" height=\"930\" \/><\/p>\n<h3>Why do we benchmark?<\/h3>\n<p>Social media success is about so much more than getting the most comments or likes: <b>it\u2019s about increasing engagement while also growing or maintaining the percentage of your audience that engages as you expand your audience.<\/b><\/p>\n<p>To us, engagement rate per post is <i>the<\/i> metric because it controls for post volume and audience size and helps marketers understand how they\u2019re doing in relation to their competitors.<\/p>\n<p><b>Why can\u2019t you gauge success on likes alone? <\/b>Because audience size is hugely important: 1,000 likes makes a huge difference to a brand with 2,000 followers, but is a drop in the bucket to a brand with 100,000 followers.<\/p>\n<h2 id=\"title-live-benchmarks\">Live Social Media Benchmarks<\/h2>\n<p>Ready to starting benchmarking your social media performance? Check out our <a href=\"https:\/\/www.rivaliq.com\/live-benchmarks\/\" target=\"_blank\" rel=\"noopener noreferrer\">Live Benchmark<\/a> landscapes, where we feature <b>live social media metrics from a sample of companies from each industry represented in this study. <\/b>These landscapes feature hashtag performance, top post types, and so much more on Facebook, Instagram, and Twitter.<\/p>\n<p>(Oh, and if you&#8217;re a Rival IQ customer or in a\u00a0<a href=\"https:\/\/www.rivaliq.com\/signup\/\" target=\"_blank\" rel=\"noopener noreferrer\">trial<\/a>, you can add those stats directly into your Rival IQ account for even more comparisons.)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-24465 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks-700x306.png\" alt=\"Examples of live social media benchmark dashboards\" width=\"700\" height=\"306\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks-350x153@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks-300x131.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks-1024x447.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks-100x44.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks-350x153.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-benchmarks.png 1083w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Or, run a <b>free<\/b> <a href=\"https:\/\/www.rivaliq.com\/free-social-media-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Head-to-Head report<\/b><\/a> against your biggest rival to see how you measure up to both your competition and against industry benchmarks represented in this study.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"border-no-caption aligncenter wp-image-24466 size-large-modern\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead-700x244.png\" alt=\"Head-to-head social media benchmark reports\" width=\"700\" height=\"244\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead-350x122@2x.png 700w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead-300x104.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead-1024x356.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead-100x35.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead-350x122.png 350w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2020\/03\/screenshot-headtohead.png 1083w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\n<script>\njQuery(window).scroll(function() {\n\tvar scrollDistance = jQuery(window).scrollTop();\n\n\t\/\/ Assign active class to nav links while scolling\n\tjQuery('[id*=title-]').each(function(i) {\n\t\t\n\t\tif ((jQuery(this).position().top + 310) <= scrollDistance) {\n\t\t\tjQuery('.nav-toc__link.active').removeClass('active');\n\t\t\tjQuery('.nav-toc__link ').eq(i).addClass('active');\n\t\t}\n\t});\n}).scroll();\n\njQuery(document).ready(function() {\n  jQuery('a.nav-toc__link').on('click', function(e) {\n    var elem = this;\n\n    function delayedClick() {\n      var top = jQuery(jQuery(elem).attr('href')).offset().top;\n      var bodyTop = jQuery('body').offset().top;\n      jQuery([document.documentElement, document.body]).animate({\n        scrollTop: (top - 62 - bodyTop)\n      })\n    }\n    setTimeout(delayedClick, 1000);\n\n  });\n});\n\n<\/script>\n\n\n<h2>Wrapping It Up<\/h2>\n<p>2020 was a year of change and fear and elections and masks and working from home in our pajamas (if we were lucky enough to stay employed), and social media benchmarks weren\u2019t exempt from the fluctuations we all felt. (If you\u2019d like to see how <a href=\"https:\/\/www.rivaliq.com\/blog\/coronavirus-on-social-media-engagement-for-brands\/\" target=\"_blank\" rel=\"noopener noreferrer\">coronavirus impacted social media engagement rates<\/a>, we\u2019ve got a post for that.)<\/p>\n<p>There\u2019s a lot of hope in how industries were able to prevail on social by connecting authentically with their customers and followers. Twitter is all about connecting 1:1 rather than broadcasting to the masses, so it makes sense that <strong>brands were able to maintain engagement rates on Twitter<\/strong>\u00a0as people huddled at home with a hunger for connection.<\/p>\n<p>Many brands used their sizable platforms to call for racial equity and justice for Black people and people of color. <strong>Success with hashtags like #BlackLivesMatter and #NeverForget trended for brands in a variety of industries<\/strong>, suggesting that nonprofits and social justice organizations aren\u2019t the only organizations who can do this work and do it well.<\/p>\n<p>Even the decline in median posting frequency for brands without major impact on engagement rates suggests that <strong>brands are creating thoughtful, engaging content that they\u2019ve learned to fine-tune for followers<\/strong>. There\u2019s plenty of content on the internet, and we certainly don\u2019t need more of the \ud83d\uddd1.<\/p>\n<p>We\u2019d love to hear how you measure up to your industry\u2019s benchmarks, so feel free to drop us a line on <a href=\"http:\/\/twitter.com\/rivaliq\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a> to share your success.<\/p>\n\n<div class=\"blog-inline-cta-image light\" >\n  <img src=\/wp-content\/uploads\/2020\/03\/why-benchmark-woman-jumping.png>\n  <div class=\"cta-wrapper\"> <p>\n   Start analyzing with a free Rival IQ trial.  <\/p><a class=\"x-btn ss-light x-btn-global\" target=\"_blank\" href=\/signup\/ style=\"\">Get my free trial <\/a><\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s the most wonderful time of the year: we\u2019re releasing the 2021 edition of the Social Media Industry Benchmark Report! As usual, we\u2019ve jam-packed this report with all the social media benchmarks and metrics that matter most to you for 14 top industries: Alcohol, Fashion, Financial Services, Food &amp; Beverage, &#8230;<\/p>\n","protected":false},"author":75,"featured_media":26110,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18,19,24],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2021 Social Media Industry Benchmark Report | Rival IQ<\/title>\n<meta name=\"description\" content=\"2021 Social Media Benchmarks for 14 top industries on Facebook, Twitter, and Instagram. Includes engagement rates, top hashtags, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rivaliq.com\/blog\/social-media-industry-benchmark-report-2021\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2021 Social Media Industry Benchmark Report\" \/>\n<meta property=\"og:description\" content=\"2021 Social Media Benchmarks for 14 top industries on Facebook, Twitter, and Instagram. 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