{"id":4152,"date":"2015-01-13T13:59:27","date_gmt":"2015-01-13T20:59:27","guid":{"rendered":"https:\/\/www.rivaliq.com\/blog\/?p=4152"},"modified":"2019-11-19T18:12:57","modified_gmt":"2019-11-19T18:12:57","slug":"content-marketing-fails","status":"publish","type":"post","link":"https:\/\/www.rivaliq.com\/blog\/content-marketing-fails\/","title":{"rendered":"5 Reasons Content Marketing Fails via Rand Fishkin"},"content":{"rendered":"<p>Today, we kicked off our Marketing Superhero Bootcamp with an awesome session by <a title=\"Rand Fishkin Twitter profile\" href=\"https:\/\/twitter.com\/randfish\" target=\"_blank\" rel=\"noopener noreferrer\">Rand Fishkin<\/a>, the Founder and Wizard of <a title=\"Moz SEO Marketing Software\" href=\"http:\/\/moz.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Moz<\/a>. His session on \u201cWhy Content Marketing Fails\u201d was entertaining, and I was only sorry we couldn\u2019t hear the audience\u2019s laughter.<\/p>\n<p>There were many gems in Rand\u2019s training session, such as content marketing takes time and a lot of content to start showing a difference in reach, web traffic and influence.\u00a0 Also, the fact that success may come only after failure, and failure and failure. Just like with start-ups, success with content marketing\u00a0is hard. Of course, Rand also coached that for some companies and people, content marketing is not the right channel for you at all.<\/p>\n<p>Amid the analogies, cave man talk and personal experience were <strong>five key reasons Rand believes content marketing initiatives fail<\/strong>.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4156\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-1024x781.png\" alt=\"Rand Fishkin Content Marketing\" width=\"1024\" height=\"781\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-1024x781.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-300x229.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-768x586.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-100x76.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-500x381.png 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image-1170x893.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Caveman-image.png 1198w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2><strong>Reason #1:\u00a0 You Believed the Biggest Myth Content Marketing Ever Told in the World<\/strong><\/h2>\n<p>I think this is not only a problem for marketers but with company leaders. I\u2019ve heard many CEO\u2019s question why web traffic was skyrocketing after a single blog or press release or new SEO content. The myth is similar to \u201cbuild it and they will come\u201d \u2013 that we create content, which leads users to click on and read our content, and then a huge percentage of those that read our content convert to paid customers. Nope.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4158\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-1024x706.jpg\" alt=\"Content Marketing Myths\" width=\"1024\" height=\"706\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-1024x706.jpg 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-300x207.jpg 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-768x530.jpg 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-100x69.jpg 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-500x345.jpg 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1-1170x807.jpg 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-blog-Image-1.jpg 1551w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>In reality, it is a much more tangled web of content and behaviors involved. How content marketing really works is by building trust and relationships with people over a period of time with probably a LOT of content. In the end, Rand reminded marketers that it is OUR responsibility to make sure everyone in our marketing teams, our organizations and our boards have realistic expectations of content marketing.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4159\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-1024x672.png\" alt=\"How content marketing works\" width=\"1024\" height=\"672\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-1024x672.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-300x197.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-768x504.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-100x66.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-500x328.png 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog-1170x767.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-how-content-works-blog.png 1526w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2><strong>Reason #2:\u00a0 You Made Content Without a Community<\/strong><\/h2>\n<p>We all dream of creating that piece of content that goes viral, and we are instantly famous. But that happens perhaps .1% of the time. For the rest of us, having our content reach out across the digitalsphere takes work. That work, specifically, is building community around your topics, product, company or passion.<\/p>\n<p>Content spreads because it inspires a community \u2013 a community that already exists. You already know what resonates with this community BEFORE you are start creating or sharing content.\u00a0 Or, because it reinforces a belief that a community already has.<\/p>\n<p>Another reason content spreads is because it refutes an opposing argument a community is passionate about. The example he gave was an <a title=\"Slate Why Twitter is Not Dying\" href=\"http:\/\/www.slate.com\/articles\/technology\/technology\/2014\/05\/twitter_is_not_dying_it_s_on_the_cusp_of_getting_much_bigger.html\" target=\"_blank\" rel=\"noopener noreferrer\">article in Slate<\/a> on why Twitter Is Not Dying, after many articles stating the opposite.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4160\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-1024x495.png\" alt=\"Content Marketing Tips\" width=\"1024\" height=\"495\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-1024x495.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-300x145.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-768x371.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-100x48.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-500x242.png 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying-1170x565.png 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Twitter-not-dying.png 1416w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Communities also love topics that drive group inclusion dynamics, like an interactive piece of content the drives conversation across the community or common bonds.<\/p>\n<p>It also helps if you can create content that makes those who share it look smart or important or worldly. This is interesting, because so often we think the contetn we create needs to make US look smart or important. But what if we focused on the community, and made them the heroes of our content?<\/p>\n<p>I loved Rand\u2019s point about creating \u201cgood enough\u201d content. As a big proponent of Agile processes, this fits in perfectly, as Rand noted that \u201cgood enough\u201d content often performs well when a community is behind it.\u00a0 The example he gave was about a company called <a title=\"Robot Turtles Kid Programming Game\" href=\"http:\/\/www.robotturtles.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Robot Turtles<\/a>, which was barely off the ground but built a community (and raised money) with passionate content and a clear mission about helping kids learn how to code.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4161\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles-1024x516.jpg\" alt=\"Robot Turtles Content Marketing\" width=\"1024\" height=\"516\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles-1024x516.jpg 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles-300x151.jpg 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles-768x387.jpg 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles-100x50.jpg 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles-500x252.jpg 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Robot-Turtles.jpg 1152w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>The question to ask yourself before you create new content is: \u201cWho will support and amplify this content and why?\u201d<\/p>\n<h2><strong>Reason #3:\u00a0 You Invested in Content Creation, But Not in its Amplification<\/strong><\/h2>\n<p>Yep, you\u00a0have\u00a0to work at promoting your content. The how and where you promote are both important.<\/p>\n<p>According to Rand, most amplification falls into three buckets:<\/p>\n<ol>\n<li><strong>Broadcast:<\/strong> Social Media, Email, Events, etc.<\/li>\n<li><strong>1:1 Outreach:<\/strong> Social, Email, In-person, etc.<\/li>\n<li><strong>Paid Promotion:<\/strong> Promoted or boosted posts, Advertising, etc.<\/li>\n<\/ol>\n<div id=\"attachment_4162\" style=\"width: 1005px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4162\" class=\"wp-image-4162 size-full\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification.png\" alt=\"Amplifying content marketing promotion\" width=\"995\" height=\"970\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification.png 995w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification-300x292.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification-768x749.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification-100x97.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Amplification-500x487.png 500w\" sizes=\"(max-width: 995px) 100vw, 995px\" \/><\/a><p id=\"caption-attachment-4162\" class=\"wp-caption-text\">Examples of amplification through Paid Promotion<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>Each of these has multiple channels to leverage, and different channels work for different communities, so you need to know where your target audience is.\u00a0 For example, if you\u2019re going after consumers, you might want to start on Facebook. Do your research and measure your success and failures with different channels.<\/p>\n<p><em><strong>Part of your research to uncover opportunities to amplify your content should include these three steps:<\/strong><\/em><\/p>\n<p><strong>Step 1:<\/strong> Find successful content in your niche area<\/p>\n<p><strong>Step 2(a):\u00a0<\/strong> Find where content is being shared<\/p>\n<p><strong>Step 2(b):<\/strong> Go beyond social networks<\/p>\n<div id=\"attachment_4164\" style=\"width: 835px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4164\" class=\"wp-image-4164 size-full\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer.jpg\" alt=\"Moz Web Explorer Content Marketing\" width=\"825\" height=\"825\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer.jpg 825w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer-150x150.jpg 150w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer-300x300.jpg 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer-768x768.jpg 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer-100x100.jpg 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-Moz-Web-Explorer-500x500.jpg 500w\" sizes=\"(max-width: 825px) 100vw, 825px\" \/><\/a><p id=\"caption-attachment-4164\" class=\"wp-caption-text\">Source: Moz Fresh Web Explorer<\/p><\/div>\n<p>&nbsp;<\/p>\n<p><strong>Step 2(c):<\/strong> Find who is doing the sharing<\/p>\n<p><strong>Step 3:<\/strong> Identify what they\u2019re doing right and what they\u2019re missing out on.<\/p>\n<p>Tools Rand suggested to help you in these steps included <a title=\"Buzzsumo\" href=\"http:\/\/buzzsumo.com%20\" target=\"_blank\" rel=\"noopener noreferrer\">Buzzsumo<\/a>, <a title=\"Moz Fresh Web Explorer\" href=\"https:\/\/freshwebexplorer.moz.com\/%20\" target=\"_blank\" rel=\"noopener noreferrer\">Moz<\/a>, <a title=\"FollowerWonk\" href=\"https:\/\/followerwonk.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">FollowerWonk<\/a>, and <a title=\"Contently content marketing strategy\" href=\"http:\/\/contently.com\/strategist\/2014\/05\/27\/study-self-promotion-kills-consumer-trust-in-branded-content\/\" target=\"_blank\" rel=\"noopener noreferrer\">Contently<\/a>. And while Rand did not mention it, it\u2019s hard for me not to give Rival IQ a plug, as we now have <a title=\"Top Twitter mentions and influencers\" href=\"https:\/\/www.rivaliq.com\/blog\/top-twitter-mentions-launch\/\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter mentions and influencer reports<\/a> that can provide great fodder for this research, as well as top social content reports based on fan engagement.<\/p>\n<h2><strong>Reason #4:\u00a0 You Ignored Content\u2019s Most Powerful Channel:\u00a0 SEO<\/strong><\/h2>\n<p>As with so many marketing channels, it seems like every other\u00a0day, some pundit states that SEO is dead. Even with all the power of social media and other channels, SEO is far from dead. In fact, It\u2019s not even sick. As Rand illustrated, there are 6 BILLION searches on Google every day, and that number continues to grow.<\/p>\n<div id=\"attachment_4163\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4163\" class=\"size-large wp-image-4163\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches-1024x366.png\" alt=\"Google Searches Content Marketing\" width=\"1024\" height=\"366\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches-1024x366.png 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches-300x107.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches-768x275.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches-100x36.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches-500x179.png 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Rand-6-billion-google-searches.png 1063w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-4163\" class=\"wp-caption-text\">Source: http:\/\/www.statisticbrain.com\/google-searches\/<\/p><\/div>\n<p>Just as Rand\u2019s advice in Reason #3 to go beyond social media, he reminded marketers not to just look to social media for content marketing overall. SEO can bring strong, relevant traffic to your content and your business. And while some media sites have forecasted that Facebook is going to fly past Google for search, the numbers and the results just don\u2019t support that.<\/p>\n<p>SEO also is critical, reminded Rand, because of the intent of the user when searching. They are in a \u201cdo things\u201d mode, where they want something at that moment, be it information, a product a company, etc.\u00a0 Whereas on social media, users are typically in more of a \u201cbrowse\u201d mode, and just exploring content.<\/p>\n<p>Content marketing can help improve your SEO, especially if you have done your keyword research, and you are buildling content that adds fuel to your top keywords. And while Google may not give you much intelligence in the way of organic search terms, Rand suggests you do not rely just on Adwords for your top keywords. Other tools, including Moz, can fill in the gaps.<\/p>\n<p>(put a Rival IQ SEO screen shot with caption)<\/p>\n<h2><strong>Reason #5:\u00a0 You Gave Up Way Too Soon<\/strong><\/h2>\n<p>In case you didn\u2019t get the fact that good content marketing takes patience, Rand reminded us here. The 0.1% of content marketing successes always look like overnight successes, but in reality, it was a long, hard path, and probably took years, hundreds of blogs or pieces of content, intensive amplification efforts and . . .patience.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4168 size-full\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows.png\" alt=\"Content Marketing Success\" width=\"844\" height=\"611\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows.png 844w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows-300x217.png 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows-768x556.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows-100x72.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/success-arrows-500x362.png 500w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>But if you are expecting an overnight success or if your CEO or board thinks it\u2019s even possible, you are going to be disappointed at best. Set realistic expectations, and do the hard work.<\/p>\n<h2><strong>Put your plan together<\/strong><\/h2>\n<p>If after reading this, you realize you need to step back and rethink your content marketing, then do that. Make sure your content marketing plan includes the who, where, why, what and how. Have you done your research, or are you throwing spagetti at the wall?<\/p>\n<p>To review all of Rand\u2019s slides, you can download them\u00a0on <a title=\"Slideshare Rand Fishkin Content Marketing Fails\" href=\"http:\/\/www.slideshare.net\/randfish\/why-content-marketing-fails\" target=\"_blank\" rel=\"noopener noreferrer\">Slideshare.<\/a><\/p>\n<p>And please share reasons you\u2019ve experienced on why content marketing fails. Let\u2019s all learn from each other\u2019s failures and successes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, we kicked off our Marketing Superhero Bootcamp with an awesome session by Rand Fishkin, the Founder and Wizard of Moz. His session on \u201cWhy Content Marketing Fails\u201d was entertaining, and I was only sorry we couldn\u2019t hear the audience\u2019s laughter. There were many gems in Rand\u2019s training session, such &#8230;<\/p>\n","protected":false},"author":21,"featured_media":11622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Reasons Content Marketing Fails via Rand Fishkin | Rival IQ<\/title>\n<meta name=\"description\" content=\"Marketers believe they must have a content marketing strategy, but is it successful? 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