{"id":4213,"date":"2015-02-03T08:14:41","date_gmt":"2015-02-03T15:14:41","guid":{"rendered":"https:\/\/www.rivaliq.com\/blog\/?p=4213"},"modified":"2015-02-03T08:14:41","modified_gmt":"2015-02-03T15:14:41","slug":"collecting-personal-information","status":"publish","type":"post","link":"https:\/\/www.rivaliq.com\/blog\/collecting-personal-information\/","title":{"rendered":"Collecting Personal Information While Protecting Privacy"},"content":{"rendered":"<p>As a leader of a marketing campaign, you truly understand the value of collecting personal information about your target market. When you know who your customers are, what they like and what they typically buy, you can customize your marketing and make it relevant to them. Gathering the right data and using that data to guide a marketing campaign is the key to accomplishing what every marketing director shoots for &#8211; helping the right customers make purchases.<\/p>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4503\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-1024x785.jpg\" alt=\"Collecting personal information privacy\" width=\"1024\" height=\"785\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-1024x785.jpg 1024w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-300x230.jpg 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-768x589.jpg 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-100x77.jpg 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-500x383.jpg 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller-1170x897.jpg 1170w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/01\/Customer-data-privacy-smaller.jpg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>While gathering, analyzing and strategically using personal data offers vast insights into\u00a0how to run your marketing campaign, it can also be a sensitive area for many potential customers. After all, how many times have you heard someone say something like,\u00a0\u201cIt\u2019s super creepy when I am searching for a product, and then the next day an ad for that very same product is hovering about everywhere I go on the Internet. It\u2019s like they are watching me.\u201d<\/p>\n<p>Many consumers don\u2019t know exactly how online data collection works, and that can be unsettling for them. As a marketer, you definitely don\u2019t want to cross the line into creepiness and scare off customers, but you also want to gather the right data in order to find people who are interested in your products, and then advertise to them. This conundrum begs the question, \u201cHow do I make sure I protect the privacy of customers\u00a0while collecting personal information to use in my advertising strategy?\u201d<\/p>\n<p>Here are just a few ideas to help you earn the trust of consumers and to incentivize them to knowingly and willingly share data that will help you help them to make great purchasing choices.<\/p>\n<h1>3 Ways to Collect Personal Information\u00a0Confidently<\/h1>\n<h2>1. \u00a0Be Transparent and Give Them Control<\/h2>\n<p><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4506\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1-683x1024.png\" alt=\"Collecting Personal Information Transparently\" width=\"683\" height=\"1024\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1-683x1024.png 683w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1-200x300.png 200w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1-768x1152.png 768w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1-100x150.png 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1-500x750.png 500w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-1.png 800w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/><\/a><\/p>\n<p>One of the best ways to foster trust and encourage loyalty is to simply let your customers know you are collecting data, and to let them know how you are doing it and why.\u00a0According to a <a title=\"Evidon Consumer Data Privacy Report\" href=\"http:\/\/www.evidon.com\/sites\/default\/files\/Evidon%20Toluna%20Study.pdf\" target=\"_blank\">recent report by Evidon<\/a>, a large percentage of consumers are more likely to buy from businesses that are transparent about their data collection methods, and that offer control over that collection.<\/p>\n<p>It may seem like a big win to collect a large amount of consumer data, but when consumers don\u2019t know about it, it can backfire. To avoid any problems, simply disclose.<\/p>\n<h2><strong style=\"line-height: 1.5;\">2. \u00a0Lean Toward First Party Data Collection Methods<\/strong><\/h2>\n<div id=\"attachment_4509\" style=\"width: 561px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/privacy-sign-in-methods.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4509\" class=\"size-full wp-image-4509\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/privacy-sign-in-methods.jpg\" alt=\"Proven sign-in methods for collecting personal information\" width=\"551\" height=\"336\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/privacy-sign-in-methods.jpg 551w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/privacy-sign-in-methods-300x183.jpg 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/privacy-sign-in-methods-100x61.jpg 100w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/privacy-sign-in-methods-500x305.jpg 500w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/a><p id=\"caption-attachment-4509\" class=\"wp-caption-text\">Image source: Buffer<\/p><\/div>\n<p>When you use first-party data collection methods, like social login and social account linking, you are not only letting your customers know you are collecting information, but you are letting them agree to exactly what type of data you will be collecting. This helps ease the minds of customers, because they understand exactly what is going on with regards to their personal information.<\/p>\n<p>Additionally, there is an added benefit to using first-party data collection methods, because first-party data is typically more accurate than third-party data. When you use a method like social login, the customer is giving you direct access to their likes, interests and more.<\/p>\n<h2><strong style=\"line-height: 1.5;\">3. \u00a0Gather Person-Provided Data<\/strong><\/h2>\n<div id=\"attachment_4510\" style=\"width: 390px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-3.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4510\" class=\"wp-image-4510 size-full\" src=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-3.jpg\" alt=\"Collecting Personal Information Directly from Customer\" width=\"380\" height=\"311\" srcset=\"https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-3.jpg 380w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-3-300x246.jpg 300w, https:\/\/www.rivaliq.com\/wp-content\/uploads\/2015\/02\/Privacy-3-100x82.jpg 100w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/a><p id=\"caption-attachment-4510\" class=\"wp-caption-text\">Image Source: http:\/\/www.1to1media.com\/weblog\/2013\/01\/surveys_are_here_to_stay.html<\/p><\/div>\n<p>If you are genuinely interested in personalizing your data to reach your target market, try your hand at gathering person-provided data.<\/p>\n<p>When you request specific information from your customers that is relevant to your brand, you gather information about how consumers would like to be marketed to that comes directly from the horse\u2019s mouth. Once you\u2019ve gathered this data, you can use it to personalize your campaigns to the very people who offered you such valuable information.<\/p>\n<p>According\u00a0to <a title=\"MyBuys Collecting Personal Information Research\" href=\"http:\/\/www.mybuys.com\/press-release\/mybuys-etailing-group-consumer-survey-reveals-customer-centric-marketing-drives-buyer-readiness-purchases\/\" target=\"_blank\">research from MyBuys<\/a>, 40% of consumers buy more from retailers that comprehensively personalize the shopping experience. That logic should also apply to your email marketing. Want to increase your open and click through rates? Then make the email more relevant. A recent <a title=\"Exact Target Customer Study\" href=\"http:\/\/mashable.com\/2011\/02\/08\/why-consumers-unsubscribe\/\" target=\"_blank\">Exact Target study<\/a> revealed that\u00a025% of consumers unsubscribe from emails because they are not\u00a0relevant\u00a0to them.<\/p>\n<p>Customers\u00a0want a personalized and relevant shopping and communication experience, and what better way to provide it to them than by taking their recommendations?<\/p>\n<h2><strong>Start Today!<\/strong><\/h2>\n<p>These are just a few ideas on how you can both put customers at ease by ensuring them you are protecting their private information, while simultaneously gathering vital intelligence\u00a0about them in order to make your marketing\u00a0more relevant.<\/p>\n<p>If your data collection methods are in need of some tweaking, start changing today! You\u2019ll be surprised at how much more you are able to accomplish when you are collecting data in a way that keeps\u00a0customers feeling secure and positive about your brand.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a leader of a marketing campaign, you truly understand the value of collecting personal information about your target market. When you know who your customers are, what they like and what they typically buy, you can customize your marketing and make it relevant to them. Gathering the right data &#8230;<\/p>\n","protected":false},"author":37,"featured_media":4503,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Collecting Personal Information While Protecting Privacy | Rival IQ<\/title>\n<meta name=\"description\" content=\"Collecting personal information makes your marketing campaigns more relevant. 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